SHIPPING INFORMATION

SHIPPING

Processing time: Shipping orders are processed within 1–3 business days. Processing time is separate from shipping transit time.

Estimated USPS transit times:

U.S. Standard Shipping: 3–4 business days after shipment.

U.S. Express Shipping: 1–2 business days after shipment.

International Economy Shipping: 6–18 business days after shipment.

Transit times are estimates and are not guaranteed.

LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages. Please monitor your tracking information and arrange to receive your package on its scheduled delivery date.

Once your order ships, USPS will have the most current tracking information. If your package is missing, please contact USPS directly for assistance or to submit a claim.

Packages marked “Delivered” by USPS will not be reshipped.

 

RETURNED-TO-SENDER OR REFUSED PACKAGES

Packages may be returned to sender due to an incomplete or incorrect address, unsuccessful delivery, refusal of delivery, or failure to collect the package from the post office.

Please contact us within 2 days of your package being returned to us to arrange reshipment. Additional shipping charges apply:

Standard Shipping: $8

Express Shipping: $17

If you choose not to have your order reshipped, store credit will be issued for the merchandise total, excluding shipping charges.

We are not responsible for lost, misplaced, or incorrectly delivered packages resulting from incorrect address information provided at checkout. Please review your shipping address carefully before placing your order.

REFUNDS & RETURNS

All sales are final. We do not accept returns or offer refunds.

For damaged, defective, or incorrect items, please follow the instructions below.

DAMAGES & ORDER ISSUES

Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, contact estheticallyjaz@gmail.com within 3 days of delivery so we can review and resolve the issue.